At Style Nest Store, we value your privacy as much as we value impeccable style. This Privacy Policy explains how we collect, use, and protect your personal information when you visit stylesneststore.com or make purchases from our London-inspired collections. Just as we carefully curate our dresses, jeans, skirts, tops, and trousers, we handle your data with the utmost care and attention.

1. Information We Collect

To provide our boutique-quality shopping experience, we may collect:

  • Personal Details: Name, email address, shipping/billing address, and phone number when you create an account or place an order.
  • Payment Information: Credit/debit card details processed securely via our payment gateways (we never store full card numbers).
  • Purchase History: Records of your orders to improve our service and tailor recommendations.
  • Technical Data: IP address, browser type, device information, and website usage patterns.
  • Communication Records: Correspondence with our Carlisle-based customer service team.

2. How We Use Your Information

Your data helps us deliver the seamless experience our global clientele expects:

  • Process transactions and deliver your fashion selections worldwide (excluding certain Asian and remote regions)
  • Provide customer support from our London Road headquarters
  • Improve our website and product offerings
  • Send order confirmations and shipping updates
  • Prevent fraud and enhance security
  • With consent, share style inspiration and exclusive offers

3. Data Sharing & Disclosure

We treat your information with the same discretion we apply to our collections:

  • Service Providers: Trusted partners (payment processors, shipping carriers) who assist in delivering your orders.
  • Legal Compliance: When required by law or to protect our rights and customers.
  • Business Transfers: In the event of a merger or acquisition, with appropriate privacy protections.

We never sell your personal data to third-party marketers.

4. Data Storage & Security

Your information is as protected as our premium fabrics:

  • Encrypted storage with industry-standard security measures
  • Regular security audits of our systems
  • Limited access to authorized personnel only
  • Data retained only as long as necessary for business or legal purposes

5. Your Rights

You have control over your personal information:

  • Access: Request details of data we hold about you
  • Correction: Update inaccurate information
  • Deletion: Request removal of personal data (subject to legal requirements)
  • Opt-Out: Unsubscribe from marketing communications
  • Restriction: Limit how we process your data

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

Our website uses cookies to enhance your shopping experience:

  • Essential Cookies: Required for site functionality and secure checkout
  • Performance Cookies: Help us improve website performance
  • Marketing Cookies: With consent, personalize content and ads

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.

7. International Data Transfers

As we serve customers globally (with some regional exceptions), your data may be transferred outside your home country. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect data from children without parental consent.

9. Policy Updates

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be notified via email or website notice.

10. Contact Us

For privacy-related inquiries, please contact our Data Protection Officer:

Style Nest Store
53 London Rd, Carlisle, GB CA8L 3JU
Email: [email protected]

Thank you for trusting Style Nest Store with both your style choices and your personal information. We’re committed to protecting your privacy with the same dedication we bring to curating our collections.